Privacy Policy
At LNI Hairdesign we take the protection of your privacy seriously. This policy explains which personal data we collect, why we collect it and what rights you have.
1. Who are we?
LNI Hairdesign is the data controller for the personal data collected through this website and in the salon.
LNI Hairdesign
Dautzenbergstraat 22, Heerlen
www.lnihairdesign.nl
2. Which data do we collect?
Contact details: name, email address and phone number when you book an appointment, use the contact form or send us a message.
Appointment details: the chosen treatment, date, time and any notes you add yourself.
Client records in the salon: preferences and hair and skin details relevant to your treatment, kept in our client files.
Technical data: anonymous website visit data (pages, visit duration), see also our cookie policy.
3. What do we use this data for?
Scheduling, confirming and reminding you of appointments.
Carrying out your hair treatments responsibly.
Answering your questions and improving our services.
Complying with legal obligations, such as the fiscal retention duty.
4. Retention periods
We keep your data no longer than necessary. Appointment and invoice data are kept for the statutory period of 7 years. Client records are kept as long as you are a client with us and up to 2 years after your last visit, unless you object.
5. Sharing with third parties
We work with carefully selected partners who support our services, such as our booking system Salonized and our hosting provider. These parties only process the data that is necessary and are bound to confidentiality under data processing agreements.
We never sell your data and never share it for the marketing purposes of third parties.
6. Your rights
You have the right to access, correct or delete your data, to request restriction of processing and to object. You may also request data portability.
Send your request to the salon or use the contact form on our website. We respond within 4 weeks. If you are not satisfied with our response, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
7. Security
We take appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access. Access to client data is limited to employees who need it for their work.
8. Changes
We may update this policy. The most current version is always available on this page.